How to Buy IT Services

Types of Service Companies

Different companies sell different kinds of labor services.

Product Support is provided by manufacturers of a particular piece of software or equipment.

• Hyper-focused on their specific product.
• Great for questions about how to use their product.
• They are often incapable of helping with related issues.
• Often script-based and using the cheapest available labor. Customer service is a low priority.
• Generally unfamiliar with how customers use their products successfully.
They know their product, you have to know everything else and speak "technology".

Managed Services Provide on-going management of scoped services. Managed-alike between clients, allowing MSPs to develop expertise in specific areas of technology which they focus on.

Staff Augmentation

IT workers on an hourly basis following your instructions. You're the boss with the plan. They're just the extra hands to help lift.

Service Areas

• Support - Making what worked yesterday work again.
• Systems Administration - Keeping the lights on.
• Systems Engineering - Designing new systems.

Secure

• Your work will be guarded from loss and theft
• Rely on robust corporate authentication that’s easy to use

Contact Us

Phone: (949) 450-9393
Email: hello@ubermanaged.com